Issue #95 (Time is Not a Measure Of Productivity) 12/07/20
Without full context, it's fair to take the following with a grain of salt, but I recently came across a study in the Journal of Business Research looking at the proclivity to be offended (PTBO) and what it says about employees’ attitudes and behaviors.
I don't have access to the full study, but the abstract has some interesting conclusions:
- PTBO negatively relates to employees’ task performance and citizenship behavior.
- PTBO positively relates to counterproductive behavior, as rated by one’s supervisor.
- PTBO had implications for employees’ self-reported job satisfaction and workplace engagement.
So all in all, being prone to becoming offended by others is not a good thing in terms of your overall productivity in the workplace.
Are there any opposing views or studies in this area? Is PTBO being judged too harshly? What is the definition of "being offended"? Is it more than just voicing a valid complaint? I'm not sure, but I'm always willing to look at ways that employee-company relations can improve so I thought this was worth a mention here.
Now on to this week's hand-picked productivity links!
